Team players

At 3WhiteHats we have a team of technical and creative experts ready to work with you.

Get to know the names and faces at 3WhiteHats. Each specialising in different areas of digital marketing, our team works hard to create innovative, scientific and high-performing campaigns. And we do all that in a friendly, flexible and human way too.

Alan Clouder

With a background in teaching maths, Alan naturally has a keen eye for numbers. Leading the Paid strand of the agency, he heads up display and social strategies, for clients big and small. Unsurprisingly, he enjoys a spreadsheet or two, which also comes in handy for office lotto and sweepstakes. Alan is someone you can trust will have the answer, no matter how unusual the question.

Alan Clouder

Paid Media Manager

Ange Hsiao

Ange has a wealth of experience from agencies across Sydney and London, and heads up account management across our client base. She drives business development within the agency and keeps everyone on their toes. This sweet-toothed Aussie is a keen foodie and you'll see her trying out the latest restaurants and street food stalls.

Ange Hsiao

Client Service Director

Arron Dickens

Arron works on all clients' analytics requirements.

Arron Dickens

Analytics Consultant

Carrie McCreadie

Carrie keeps the accounts accurate and organised, while supporting the agency’s growth and profitability.

Carrie McCreadie

Financial Administrator

Dan Aston

Dan assists in the production of content and outreach across many of our creative campaigns.

Dan Aston

Content & Outreach Executive

Hannah Turnbull

Hannah takes care of the day-to-day running of the office, heading up all enquiries, as well as supporting clients and the team.

Hannah Turnbull

Team Administrator

Isaac Bullen

Isaac has worked alongside our directors since day one, and is now based at our Wellington office, managing and working on exciting projects for some of our biggest clients on that side of the globe. He covers a wide range of SEO needs, from content marketing, to conversion optimisation. With a passion for travel, Isaac can also be found working from Asia and, commonly, Australia, as well as making time to work on environmental projects.

Isaac Bullen

Asia Pacific Director

Jake Kimpton

Jake is our all-around Google Analytics genius, working with all clients and their unique analytics requirements. With a keen eye for detail, he successfully creates bespoke measurement plans to provide next-level reporting. In the office, Jake is not only known for being quite the coffee connoisseur, but also for his strong banter, excellent gif selection and for having what has been described as, a ‘majestic beard’.

Jake Kimpton

Analytics Consultant

Jon Baglow

Jon is a whizz at technical and local SEO, with experience in managing campaigns for multi-location businesses across a range of industries. He can be found on the front row of industry events and conferences, and uses his specialist skills to train and support the team. When our particularly tall (and hungry) team member, isn’t clocking up steps while listening to a true crime podcast, he’s providing the office with incessantly tricky Friday teasers and perfectly timed puns.

Jon Baglow

Senior SEO Specialist

Jordan Phillipps

Jordan’s creative flair and technical eye means he successfully splits his time between updating major websites and working hard on technical SEO. If ever there’s a website issue, Jordan always has an effective fix. As the only active footballer in the team, he keeps the office up to speed with the goings-on of 'the beautiful game', and when the day is done, Jordan can be found planning his next European weekend adventure.

Jordan Phillipps

SEO Executive

Matt Houghton

Matt works on all things paid, across search, shopping, display and social, creating targeted ads. Matt can be described as systematic, good-humoured and insouciant, always managing to ‘keep his cool’, which is perfect for juggling campaigns and making those all-important tweaks to their daily running. This zoology graduate enjoys coastal walks, underwater hockey and sailing, making him a true embodiment of work-life balance.

Matt Houghton

Paid Media Account Manager

Nicky Oldale

Nicky works on Paid search and social campaigns for our clients.

Nicky Oldale

Paid Media Account Executive

Oli Jeffery

Oli works on the development of our internal systems and software.

Oli Jeffery

R & D Developer

Polly Bolitho

Polly focuses on creative onsite and offsite SEO campaigns, working closely with bloggers and publications to nail a story. With a background in social marketing, she leads our online presence, as well as crafting social strategies for our clients. Now a qualified Reiki practitioner, and sporting a rival selection of crystals, Polly adopts a holistic approach to all that she does and has a keen interest in wellbeing both in and out of work.

Polly Bolitho

Content & Outreach Executive

Rob Barnes

Rob heads up the technical team, delivering tailored SEO projects and supporting ongoing campaigns. His well of industry wisdom and easy-going nature makes him a great internal trainer for our newbies, and go-to for the team. Rob’s idea of downtime is a podcast or two, and uptime; a very speedy lunchtime run trying to beat his PB on Strava!

Rob Barnes

SEO Manager

Rosita Bunce

Rosita looks after internal processes and manages creative SEO within the agency, ensuring only the best work is created, all while supporting team development. This eco-warrior leads the drive to make the office a greener place, with ‘saving the world’ a firm priority on her to do list. If she’s not spending her lunch break running or beach cleaning, she’s paddleboarding, making Rosita the leading lady of a healthy equilibrium.

Rosita Bunce

Account Manager

Ryan Weeks

Ryan splits his time between updating major websites and working on technical SEO.

Ryan Weeks

Junior Front End Developer

Thomas Cox

Thomas specialises in the technical side of SEO, maximising performance for clients’ websites by ensuring compatibility with search engines. With elite skills in all things technical, he has become a go-to for queries big and small within the team. His love of a spreadsheet or poll comes in handy when organising fun team activities, and when he's not entertaining the office with his witty banter and Spotify playlists, he’s fast becoming fluent in his weekly Spanish lessons.

Thomas Cox

SEO Specialist

Tom Telford

Tom is often found globetrotting to visit clients, talk strategy or deliver training, as well as supporting the team with everything from comms, to pitches and proposals. Though he spends a lot of time in the big city, his idea of a perfect meeting is one that takes place on a paddleboard. When he’s not directing all things creative, he’s busy out to sea as navigator for RNLI Falmouth. This social butterfly is also a descendant of the famous bridge builder Thomas Telford!

Tom Telford

Managing Director

William Julian-Vicary

Will has been working in digital marketing for over 15 years and heads up delivery at 3WhiteHats, ensuring our processes and output are at the forefront of industry changes and best practices. Will is often the leader when it comes to getting the gang together for lunchtime outings, and is a keen golfer and climber outside of the office.

William Julian-Vicary

Technical Director

Tap into our knowledge

New Release: Google Analytics App and Web Properties

Google has just announced an exciting new update to its Google Analytics product – integrated App and Web Properties. The new properties unify data across different user interfaces into one place, allowing for centralised analysis of your user interactions. On the surface the change seems simple enough – enabling the tracking of both Web and Apps … Continued


3 months ago

Stepping stones from uni into marketing: top tips from Polly at the Creative Careers Festival

At this spring’s Creative Careers Festival, hosted by Exeter University, our Account Executive, Polly, was invited to deliver a talk about her route into marketing and where she is now. Read on to learn about how she did it, what agency life is like, and what you can do to get into the industry too.


4 months ago

Inside Screaming Frog: Top Takeaways From The Workshop

Ensuring your URLs can be crawled and indexed is a cornerstone of SEO. If Google can’t find that great piece of content you want to get in front of your customers, then what’s the point in writing it?


8 months ago

Shopify: Enhance your Google Analytics & Install Google Tag Manager

Out of the box Shopify provides a good implementation of Google Analytics including Enhanced Ecommerce. Our solution builds upon that implementation to provide you with additional data analysis capabilities.


8 months ago

The Radix podcast: evaluating your content with analytics

In Radix’s latest podcast episode of Good Copy, Bad Copy, our Analytics Consultant, Jake Kimpton, explains how to use Google Analytics to delve into your website’s content performance.  


11 months ago

The Ultimate Guide to using UTM Tags

Getting to grips with using UTMs can help you understand how users are visiting your site at a more granular level. Often, UTMs are used for campaign performance monitoring and can be vital for spend adjustment. They can also help understand how different audiences respond to different types of content and the precise terms used to find your website.


11 months ago

Drag

We now have offices popping up in the UK and NZ. Alright!

Falmouth HQ

Malins Hall, 38 High Street, Falmouth, TR11 2AF

London Workspace

Aldgate Tower, 2 Leman St, London, E1 8FA

Auckland HQ

Ground floor, 9 Gore Street, Auckland, 1010